Booking Payment Condition

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BOOKING - PAYMENT CONDITIONS

1. Reservation

Reservations must be made in writing (E-mail/ facsimile) or reserved form of above at least 10 working days prior to the arrival date. In order for INDOCHINA INCENTIVE HOUSE / TOAN VINH TOURS to handle reservations effectively, we suggest you to advise full details of the group's or FIT's as following:

Number of tour participants
Rooming list and hotel category
Arrival/ departure dates and flight numbers
Service requirements (meals, guide, itineraries, transfers, sightseeing's, ...)

However, any late reservations will also be handled actively and subject to space availability and confirmation

2. Payment

- Please be informed that payment by Bank Draft is not accepted.

- All the our prices are NETT / NETT and exclusive any bank fee

Full payment in US dollars shall be made before commencement of services. A deposit payment of 30% of the tour cost is required at the time of booking confirmation made by INDOCHINA INCENTIVE HOUSE / TOAN VINH TOURS. The balance shall be due at least 10 days prior to holiday start dates. Payment can be made by Telegraphic Transfer Remittance to the following account:

Beneficiary Bank : BANK FOR FOREIGN TRADE OF VIETNAM - HO CHI MINH CITY BRANCH

Address: 29 Ben Chuong Duong St., Dist.1, HCMC, VN

Tel : ++84 8 823 0310 Fax : ++84 8 829 7228

Beneficiary's name: TOAN VINH COMPANY LIMITED.

A/C No. : 007137.0099309

Address: 475To Hien Thanh St., Ward 14, Dist 10, Ho Chi Minh City, VIETNAM

Tel : ++84 8 8645 041 / 8657 138 Fax : ++84 8 8652 348 / 8666 337

Once each transfer is made, please Fax your Application for Remittance to our Fax : + 84 8 8652 348 / + 84 8 8666 337 in order to be followed-up accordingly. Thank you !

We also accept credit cards such as VISA, MASTER, JCB and AMERICAN EXPRESS, but pleased be advised that a bank service charge will apply as following:

VISA and MASTER : 3 % of the total amount

JCB : 4.00% of the total amount

AMERICAN EXPRESS : 4.50% of the total amount

The Grand Total will be the total of Tour's Cost plus the card surcharge fee.

You will send us a copy of the credit card holder's passport and Confirmation Letter as descriptive details in below with final reconfirm of your credit card and payment as well.

CONFIRMATION LETTER

MUST BE COPY OF

FRONT SIDE OF CARD

COPY OF

BACK SIDE OF CARD

NAME OF CARD HOLDER:...............................................................................................................

CARD NUMBER:...............................................................................................................................

               EXPIRE DATE:.................................................................................................................................

               I AGREE TO PAY THE GRAND TOTAL OF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

               (By words: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . )

INCLUDING SURCHARGE FOR TOAN VINH CO., LTD.

ADDRESS: N10A TO HIEN THANH DIST.10 HCMC VIETNAM

A/C No.: 007137.0099309 AT BANK FOR FOREIGN TRADE OF VIETNAM – HO CHI MINH CITY

BRANCH – 29 BEN CHUONG DUONG DIST.1 HCMC. VN

DATE: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

SIGNATURE

Click here for Print-out this Confirmation Letter

3. Deposit
Deposit representing of a 30% estimated charge for the whole is to be submitted when tentative confirm and the balance will be paid at least 15 days prior to arrival.

4. Rooming List / Name List
A rooming list / Name List for the group or individual bookings must be submitted to the HOTEL / INNER AIR CARRIERS at least 30 days prior to the group's or as soon as if it is available.

5. Cut-off Date
30 days prior for the group's arrival.

6. Cancellation Policy
     Within 30 days prior to arrival, 30% charge will be applied.
     Within 21 days prior to arrival, 50% charge will be applied
     Within 14 days prior to arrival, 70% charge will be applied
     Within 7 days prior to arrival, 100% charge will be applied

7. Responsibility
In cases of Force Majeure, unpredictable events (natural calamity, epidemic diseases, delayed flights, etc.) which are powerless or out of control. We will not compensate any service influenced. The parties concerned nevertheless just try the best in order to limit potential loss or damage.
Passengers will pay all expenses as the extra for any change, which is made by the Clients themselves during the on-going tour.
During the on-going tour, any cut of services, which is made by Passengers themselves, will not be refunded at all.
The responsibility of our company and land partners is limited. We will not accept any responsibility in the event of damage, loss, accident, illness, delay or other irregularity due to defects in any vehicle used for transportation or the fault or default of any company or person employed in the organization of the transportation. We are not responsible for any consular, political or military complications created voluntarily or involuntarily by the passengers or any other person. We cannot be held responsible for any fault or default or negligence by hotels owners or his employees. We reserve the right to decline, to accept or retain any person and to change or cancel the tours, if necessary, for any reason. The airline tickets shall, when issued, constitute to the sole contract between the passenger and the airline. The airline is not to be held responsible for any act, omission or event, when the passengers are not on board its aircraft. Any deposit will represent acceptance of all the above mentioned conditions.

8. ASK THE EXPERT YOUR TRAVEL AGENT
When you plan your vacation to IndoChina or ASIA countries, let a professional help you. Your local agent will put your mind at ease answering any questions you may have about currency, climate, passports, health regulations, etc. Let your argent make all your travel arrangements.

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